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  1. #1
    HellHawk's Avatar
    HellHawk is offline Super Moderator ★ GAMEVIL Official Admin ★
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    Apr 2016
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    Default [Maintenance] Scheduled Maintenance 6/13 (6:00 PM ~ 09:30 PM PDT)

    Greetings Bodens!

    Servers are now open. Thank you for your patience.
    Compensation will be 100 rubies.

    ----------------------------------------------------------------------------------------------------------------------------
    Greetings Bodens,

    Maintenance will be going through a 30 minute extension. Sorry for the inconvenience this may cause.

    ----------------------------------------------------------------------------------------------------------------------------


    Greetings Bodens,

    Dragon Blaze is going under maintenance to implement new changes to the game.
    We sincerely apologize for any inconvenience which you may have experienced.
    Thank you for your understanding.


    Duration: 3 hours 30 minutes [30 Minute Extension]
    [US] 6/13 06:00 PM ~ 10:0 PM PDT
    [SEA] 6/14 09:00 AM ~ 01:00 PM SGT
    [EU] 6/14 03:00 AM ~ 07:00 AM CEST

    Details:

    1. Weekly Enhance / Growth Package Bonus Event
    - Event Period : 06/14 After maintenance - 06/21 Until maintenance
    > Receive '2 Sould Slect Summons + 3 Burning Capsules(300P) + 2,000 Rubies' with your purchase of the Weekly Enhance Package and Weekly Growth Package ($ 49.99)
    ※ The number of purchase for Weekly Enhance Package & Weekly Growth Package will be reset during maintenance.

    2. Economic Duo Item Double Event
    - Event Period : 06/14 After maintenance - 06/21 Until maintenance
    > Receive double items with your purchase of the Economic Duo Item
    > Items : 2 of 5 [SSS] Ally Bundle + 1,000 Rubies
    ※ The number of purchase for Economic Duo Item will be reset during maintenance.

    Patch Notes: http://bit.ly/2xVzwd8
    Last edited by HellHawk; 06-13-2018 at 09:45 PM.
    On Reddit: CM_Hellhawk


  2. #2
    Join Date
    May 2018
    Posts
    4

    Default Weekly Enhance Package - Purchase count not rest after maintenance

    Greetings Hellhawk,

    As per the 6/13 schedule maintenance notes, the Weekly Enhance Package purchase should have been reset, but it does not appear to be the case, after maintenance.

    ※ The number of purchase for Weekly Enhance Package & Weekly Growth Package will be reset during maintenance.

    Please look into this and allow the package to be reset as stated.

    Cheers
    -shin0bisan

  3. #3
    Join Date
    Apr 2017
    Posts
    4

    Default

    Likewise, Weekly Packages were not reset. Please address this immediately.

    Thanks,
    OmegaXL

  4. #4
    HellHawk's Avatar
    HellHawk is offline Super Moderator ★ GAMEVIL Official Admin ★
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    Default

    Hello,
    Thank you for bringing this issue to our attention. We will look into this. Sorry for the inconvenience.
    On Reddit: CM_Hellhawk


  5. #5
    Join Date
    Jan 2018
    Posts
    12

    Default

    The Nightmare's difficulty lowered does not seems to be implemented with this patch.
    Floor 5 is supposed to be lowered from rank 11-20 to rank 21%-40%.

    After reset for Asia this week, Floor 5 is rank 19.
    Given that rank 89 is 1.34%, there is no reduction of difficulty in nightmare.

  6. #6
    Join Date
    May 2018
    Posts
    4

    Default Any update?

    CM_Hellhawk,

    Any update on the weekly package reset issue?

    It appears that we have missed our opportunity to purchase the Weekly Enhance Package last week, after 6/13 maintenance and prior to weekly reset on Monday 6/18...

    -shin0bisan

  7. #7
    HellHawk's Avatar
    HellHawk is offline Super Moderator ★ GAMEVIL Official Admin ★
    Join Date
    Apr 2016
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    Default

    Quote Originally Posted by shin0bisan View Post
    CM_Hellhawk,

    Any update on the weekly package reset issue?

    It appears that we have missed our opportunity to purchase the Weekly Enhance Package last week, after 6/13 maintenance and prior to weekly reset on Monday 6/18...

    -shin0bisan
    Hello shin0bisan,

    I relayed the issue to the developers, however I have not received a response on how we will handle the issue. I will try to provide updates once I receive a response. Thank you for your understanding and sorry for the inconvenience.
    On Reddit: CM_Hellhawk


  8. #8
    Join Date
    May 2018
    Posts
    4

    Thumbs up Thank you for extending the weekly enhance package one week!

    Hello CM_Hellhawk,

    I want to say thank you for your response and the extension on the Weekly Enhance packages in patch 6/20, due to it not being reset during the 6/13 maint.

    Appreciate the response and the action by the Devs.

    Thank you.
    -shin0bisan


    From 6/20 Maint Notes:
    *******************
    3. Weekly Enhance / Growth Package Bonus Event Extended
    - Event Period : 06/14 After maintenance - 06/21 Until maintenance
    > Receive '2 Soul Select Summons + 3 Burning Capsules(300P) + 2,000 Rubies' with your purchase of the Weekly Enhance Package and Weekly Growth Package ($ 49.99)

    *since weekly packages were not reset last week we are extending the event
    *******************

  9. #9
    HellHawk's Avatar
    HellHawk is offline Super Moderator ★ GAMEVIL Official Admin ★
    Join Date
    Apr 2016
    Posts
    1,694

    Default

    Quote Originally Posted by shin0bisan View Post
    Hello CM_Hellhawk,

    I want to say thank you for your response and the extension on the Weekly Enhance packages in patch 6/20, due to it not being reset during the 6/13 maint.

    Appreciate the response and the action by the Devs.

    Thank you.
    -shin0bisan


    From 6/20 Maint Notes:
    *******************
    3. Weekly Enhance / Growth Package Bonus Event Extended
    - Event Period : 06/14 After maintenance - 06/21 Until maintenance
    > Receive '2 Soul Select Summons + 3 Burning Capsules(300P) + 2,000 Rubies' with your purchase of the Weekly Enhance Package and Weekly Growth Package ($ 49.99)

    *since weekly packages were not reset last week we are extending the event
    *******************
    No problem. Thank you for bringing this issue to our attention!
    On Reddit: CM_Hellhawk


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